I had the pleasure of visiting STC Austin on November 7, 2012 and presenting Five Dysfunctions of a Team at their monthly chapter program meeting. We met at the Microsoft Store and used their presentation space at the back of the store. I thought this was an incredible idea as a way to raise the awareness of the STC chapter. We used the large touchscreen and I quickly learned how to use Windows 8!
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I was scheduled to present Integrating Help, Technical Support, and Training Content in Washington DC on October 29, 2012. Unfortunately, Hurricane Sandy had other plans for me. We are in the process of scheduling a webinar for the Washington DC-Metro chapter, potentially for April 2013. I am looking forward to exploring the topic of integrating content across departments with my colleagues in the Washington DC and Baltimore area.