If you have seen The Matrix, you may remember the scene where Neo awakens in his “power cell” cocoon, looks out at all the other cocoons, and realizes how much he never knew was happening around him. This scene raises the point for me that…the more you know, the more you know you don’t know.

When I first started in technical communication, I thought I knew a lot about writing. I had written papers throughout high school and college, taken technical communication courses, and written a training manual. So, how much could be left to learn about writing? As my experience grew over time, I learned how little I actually knew. It was like stepping through a doorway and realizing my world was only the tip of the iceberg.

I’m amazed when I hear people say they learn nothing from others in the technical communication field. Some people have a lot of experience, so they feel there are few opportunities to learn from others. I believe they forget that often through discussions, we discover a new perspective or a new way to solve an old problem. Different approaches can also lead to new techniques and solutions.

The tough times being faced by STC and other associations today raise questions about how valuable these associations truly are. For me, the value is in the discussions and connections I have made with other members. Whether I am attending a presentation by another member, presenting at a conference, or discussing a technology or technique with a colleague somewhere, my knowledge and experience are constantly being expanded and enhanced. When I face a new challenge, I rely on those past learning opportunities to help me design and develop a strong solution for my client. It is through that experience that I provide a valuable service.

I don’t know what will happen with the future of STC, but I’m grateful for the connections I have made by being an active member. I’m also very thankful for those many discussions over a coffee or beer that have helped me continue to grow.